The MADD Waterloo Region Chapter offers one-on-one Victim Support Services.
If impaired driving has affected you or someone you love, we have trained Victim Service Volunteers who can help you through this difficult time.
In addition to providing emotional support, our Victim Service Volunteers also offer court accompaniment. The legal system can be overwhelming to someone experiencing grief and our volunteers are trained to help you make sense of what is happening and to be with you each step of the way.
MADD Canada is here to help:
- MADD Waterloo Region Victim Services: (226) 792-1957 (Your call will be returned within 24 hours)
- National Victim/Survivor Support Line: 1-800-665-6233 (For immediate assistance)
- Find the Victim/Survivor Services Manager for your region.
If you find you are in crisis:
In Waterloo Region (Kitchener, Waterloo, Cambridge, North Dumfries, Wellesley, Wilmot, Woolwich)
- Call Crisis Services of Waterloo Region (24/7)
1-866-366-4566 (toll free)
- Or visit the Canadian Mental Health Association – Grand River Branch
Coping with the emotional, physical and legal effects of an impaired driving crash can be overwhelming. A broad range of programs and services are available from community organizations and agencies but knowing where and how to access them is a challenge.
The MADD Canada Resource Guide (PDF) provides victims/survivors of crime – and specifically, victims/survivors of impaired driving – with useful information and contacts to help them deal with the criminal justice process and access the various networks of available services and programs. The guide contains up-to-date contact information for federal and provincial resources.
To assist the many victims/survivors injured as a result of impaired driving, MADD Canada has developed a specific Injury Resources Listing (PDF). This is a comprehensive list of supportive agencies across Canada that will assist victims/survivors who are suffering from brain injuries, spinal cord injuries and physical disabilities.
Court Accompaniment and Support
Many Chapters offer court support to help families and friends understand the judicial proceedings and to be available to them during this traumatic experience. MADD Canada has trained volunteers at the Chapter level to assist victims/survivors with everything from writing and delivering their impact statements, to encouraging a liaison with Crown Attorneys, police and other professionals.
For more information, call 1-800-665-6233 or contact your local Chapter or Community Leader.
MADD Canada’s brochure series provides information on a variety of topics and issues which victims/survivors of impaired driving may face:
- Trauma, Loss and Bereavement (PDF)
- Coping with Life After Injury (PDF)
- A Victim’s/Survivor’s Guide to the Criminal Justice System (PDF)
- Understanding the Consequences of a Loved One’s Impaired Driving (PDF)
- Holidays and Hope (PDF)
Please visit MADD Canada for more victim/survivor services.