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FAQs

FAQs

User accounts and passwords

It is easy to reset your password:

  1. Go to your website and click the Admin link at the bottom of any page (or go to maddchapters.ca/wp-admin).
  2. Click ‘Lost your password?’
  3. Enter either your username or the email address associated with your website (usually the main Chapter/CL email address), and click ‘Get New Password.’
  4. You will receive an email with a link where you can reset your password.

Yes, you can change your password by doing the following:

  1. Log in to your website with your current username and password.
  2. Hover over Users (on left of dashboard, near the bottom).
  3. Click on Your Profile
  4. Scroll down and there’s a place to change your password.
  5. Make sure it is a strong one as indicated by the strength indicator.
  6. Click Update Profile at the bottom to save your changes.

Yes:

  1. Click on Users (on the left of the dashboard).
  2. Click on Add New.
  3. Scroll down to the Add New User section and fill in the fields.
  4. Choose a Role for the new user. You will mostly use the Administrator and Editor roles. Learn more about Roles here.
  5. Click Add New User.
  6. The username and password will be sent to the new user.

Google Analytics

Yep! Follow these instructions:

  1. Go to Google Analytics and follow the instructions for setting up an account and getting your Tracking ID.
    NOTE: You want the Tracking ID, not the Tracking Code. To find your Tracking ID, click Admin at the top of your Google Analytics account, then, under the Property column, click Property Settings.
  2. Log in to your website and click on Theme Panel.
  3. Enter your Tracking ID in the Google Analytics box on the right.
  4. Scroll down to the bottom of the page and click ‘Save Changes.’

You can view your website traffic within your Google Analytics account. It may take up to 24 hours to start seeing traffic.

Web Design and Content

Yes. Images, music, PDFs. As long as you’re respectful of copyright, you can upload your media to your site for use in your pages.

If there are people in a picture – for example, from one of your events – it’s good practice to ask them for permission to put their image on your website.

For images, it’s always a good idea to resize your pictures before uploading them to your Chapter’s web site. Images need not be larger than 1000 pixels wide to fit on your web pages. Small image sizes allow your pages to load faster. A good tool for resizing images is Image Resizer (Microsoft OS).

The size limit for each file is 10 MB, but we recommend keeping your files as small as possible.

Yes, you can. But avoid taking large chunks and consider just linking back to the MADD Canada web site. This ensures that your content will never be out of date and, as a bonus, it’s less work for you.

For more information on managing your website, please check out our Tutorial pages.

Donations

If you would like to start receiving donations via a PayPal button on your website, please contact Michelle Vacca at MVacca@madd.ca.

How can I get more help?

Chapters and CLs are responsible for managing content on their own sites. But you’re not on your own! There are several resources for getting answers to your questions:

  • Tutorial pages: How do I edit a page? add an image? post an upcoming event? It’s all in our tutorial pages, with step-by-step instructions and images.
  • Still stuck? Send your question to help@maddchapters.ca.
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