The victims/survivors of impaired driving include those who were directly involved in crashes caused by impaired drivers, as well as families and friends who cope with the loss or injury of loved ones.
In the aftermath of a crash, victims/survivors have many questions and often do not know where to turn. MADD Canada’s most important priority is helping those who have lost a loved one or suffered an injury as a result of impaired driving. Every year, we provide a full range of free services to 20,000 victims/survivors of impaired driving.
Contact Victim/Survivor Services
If you or someone you know is a victim/survivor of impaired driving, MADD Ottawa and Area is here to help.
- MADD Ottawa and Area Phone: 1-800-665-6233 ext. 374 (response within 48 hours)
- MADD Ottawa and Area Email: email@example.com (response within 48 hours)
- National victim/survivor support services: 1-800-665-6233
- Find the Victim/Survivor Services Manager for your region
Emotional Support |
Direct one-to-one emotional support via phone and email. Additionally, MADD Canada offers Monthly Online Support Group sessions to help victims and survivors connect with trained facilitators and with others who are experiencing similar losses and challenges.
Victims’/Survivors’ Rights |
Helping victims/survivors know their rights under the law including assistance in writing victim impact statements, court accompaniment, understanding the parole process and more.
Resource Guide |
Coping with the emotional, physical and legal effects of an impaired driving crash can be overwhelming. A broad range of programs and services are available from community organizations and agencies but knowing where and how to access them is a challenge.
The MADD Canada Resource Guide (PDF) provides victims/survivors of crime – and specifically, victims/survivors of impaired driving – with useful information and contacts to help them deal with the criminal justice process and access the various networks of available services and programs. The guide contains up-to-date contact information for federal and provincial resources.
Injury Resources |
To assist the many victims/survivors injured as a result of impaired driving, MADD Canada has developed a specific Injury Resources Listing (PDF). This is a comprehensive list of supportive agencies across Canada that will assist victims/survivors who are suffering from brain injuries, spinal cord injuries and physical disabilities.
MADD Canada’s brochure series provides information on a variety of topics and issues which victims/survivors of impaired driving may face:
- Trauma, Loss and Bereavement (PDF)
- Coping with Life After Injury (PDF)
- A Victim’s/Survivor’s Guide to the Criminal Justice System (PDF)
- Understanding the Consequences of a Loved One’s Impaired Driving (PDF)
- Holidays and Hope (PDF)
- A full listing of all brochures can be found here.
National Conference for Victims of Impaired Driving |
Delegates from across Canada come together to share their experiences and honour those who have been killed or injured as a result of impaired driving.
Please visit MADD Canada for more victim/survivor services.